Returns & Exchanges

At All brands at My o My, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your boutique shopping experience remains effortless.

1

Initiate Your Request

Log into your customer account and select the specific order to generate a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all brand tags and designer labels remain attached and undamaged.

3

Apply Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing